Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance crew is taught to very quickly address all of our Linux cloud hosting clients’ problems and information demands. Through our ticket system, it’s possible to share your inquiry and a support team fellow member is going to go back to you within max 60 minutes. Basically, practice proves that the normal reply time frame is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any problem you may have associated with our solutions. We have got experts present all of the time to present guidance any time necessary. Feel free to use the ticket system or drop an email at any time, alternatively you can pick up the telephone or use the live chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require assistance while operating within the Control Panel, you can always click the Help button and pick your question in the variety of posts that will appear. We have as well turned most of the posts into video lessons. The catalogue of video lessons will load if you choose the Videos button present in the top right angle.