Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • You can find nearly all the answers to your questions in the intuitive Help Center built into our Web Hosting Control Panel. It offers an ever–increasing database with regularly asked questions and detailed educational articles compiled by our practiced client support staff.

  • Top quality support service

  • Tutorial Videos

  • For all of you who’d like to learn how to sort out a commonly experienced problem by watching an instructional video clip, we have added a collection of video tutorials to our Web Hosting Control Panel. All the educational video clips are concise and easy to understand. They offer visual presentations of different website management procedures.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 client care service with a 1–hour response time guarantee. Our team of expert techs will be at your disposal to respond to all the enquiries that you may have. During non–peak periods, a response will be offered in even less than 20 minutes.