1 hour ticket response
Our team of technicians is focused on providing prompt answers to all your inquiries. We will examine your trouble ticket the moment it’s been delivered and will respond back to you with a solution to your problem within maximum 1 hour after the client support ticket submission. As a matter of fact, our average helpdesk ticket response time is 20 minutes.
A First–Class Support Service
We have a team of web hosting support engineers who are eager to reply to all your requests anytime you need assistance. The vast majority of our customer support team representatives have several years of experience in the Linux cloud hosting sector, which means that you can constantly rely on swift and accurate answers to your inquiries.
An Intuitive Help Center
Incorporated into the Web Hosting Control Panel is an easy–to–navigate Help Center section, which features different sources of information. You can search through a routinely updated knowledge base featuring web hosting account administration articles and site management articles, check out the instructional video tutorials or take a glimpse at our F.A.Q. database.