Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Each ticket you submit to our tech help staff will be attended to within up to 60 minutes. The regular inquiries shall be taken care of straight away. Nonetheless, if the help request you have sent us calls for the help of a qualified administrator, we are going to forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Qualified Technical Support Service

  • We offer round the clock customer help and support via a super–fast ticketing application incorporated into your Control Panel. You can contact us at any time about any of the apps that come pre–configured on your virtual server, which include the desired Linux distribution, the server admin panel and our in–house created Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Hosting Control Panel that comes without charge along with your virtual server, you can easily find an educative Help zone, that features everything you should learn about monitoring your web pages and software packages. We have incorporated a wide range of how to articles and video guides that show the important web site managing duties in an understandable fashion.