When you obtain your own web server, you will have more independence in regards to what you can install and run compared to a shared hosting account. With a shared service, you have access just to your own account, thus you're not able to install server-side software. Although this is not an issue for most script-driven apps, there are some that have certain requirements and need particular software to be present on the hosting server either for some additional features or for them to work at all. In the event that you have experience, you won't have any difficulties to run the server, but if you do not, you may simply not have the skills to deal with everything and use the script applications that you want. If that is the case, you can use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and assist you with any problems that you might face.

Installation and Troubleshooting in VPS Servers

The upgrade is obtainable with all VPS server packages which we offer and you can add it either during the signup or at any time after through your billing Control Panel. It comes with 60 minutes of custom work on your hosting server, so our admins will be able to aid you with software installation or setup. They can also troubleshoot any piece of software which you have already installed if it doesn't work, so you won't have to waste time to figure out what's wrong because they can aid you in a very quick and skilled way. Because this is a one-time upgrade, you can get it just when you need it and if a particular task takes shorter time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is helpful in case you cannot do something yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a particular task.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the Linux dedicated service we offer at any time that you need it. In case you need some custom work from our admins right after your server is set up, you may order the upgrade during the hosting server signup procedure, or if you need something to be done later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes one hour of work from our administrators on your hosting server, so if you face any issues to install a third-party piece of software or some app gives errors and doesn't work the way it is supposed to, our experts can assist you in a very timely manner. If a task takes less than an hour, the rest of the time shall be available for future tasks and you shall be able to see it within the billing area. This upgrade is perfect in the event that you don't have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the thirty minutes custom work it features.