A live chat is a real-time way of communication between a web hosting supplier's support team and its clients. It's an efficient way to receive some information about the hosting services or have some issue resolved because you're talking with a live agent. The advantages of using a real-time chat service rather than calling or opening a trouble ticket are the smaller possibility of mistakes at the time you exchange data such as usernames or domain names, the quicker response time as the communication is real-time as well as the fact that you don't need to stay on the chat constantly - you can do something different while the agent investigates the issue in question. What's more, you can connect with a live chat room from any computer which is connected to the Internet, avoiding the telephone charges that you will have to pay when you are calling to a different country.

Live Chat Support in Cloud Hosting

We supply a live chat support service for all Linux cloud hosting that we offer and we will support you with almost everything in real time. In case you do not have an account with us yet, we'll give you more info about the plans in order to help you to get the most suitable package. If you are an active customer, we're able to assist you with any billing or general issue and with lots of common technical problems, for instance an email address installation in a desktop e-mail client. If you cannot phone us for some reason or you're in a country where we do not have a local telephone number, our live chat will be the best way to get in touch with us. Certainly, some problems need more time to examine and test, therefore you'll need to open a ticket to our technicians, still, we will save your time and assist you with lots of issues on the chat.

Live Chat Support in Semi-dedicated Servers

We have a live chat service that is available to all of our potential and current customers. If you are looking for a new hosting account, you'll be able to chat in real time to one of our representatives and obtain more details about our Linux semi-dedicated hosting service so that you can choose the best package for your websites. In case you already own an account with us, we'll be able to support you timely with general, billing and first-level techissues. Though in some cases you'll need to open a ticket as there're issues that cannot be resolved through a live chat, we will be able to help you with various basic jobs, like setting up an e-mail account in an e-mail client or forwarding one domain name to another one. Thus, you will enjoy quick assistance and you'll save many hours.